Shipping Information
Realize Safety thoroughly documents all shipments before they leave the assembly facility to each package is secure and ready for transportation.
The majority of Realize Safety products will be shipped on a pallet for a flat rate shipping charge. Realize Safety uses reputable shipping carriers with lift gate services to deliver to residential addresses.
It is important to be prepared for the shipment. The shipping carrier will contact the phone number provided to arrange delivery.
The shipping carrier will not bring the pallet into the residence. Certain heavy items may require two people.
Freight must be thoroughly inspected for any damage immediately. Please indicate any superficial damage to the carton upon receipt and accept. Shipment may be refused if damage to product is visible.
If there is any hesitation on the condition of the delivery, please Contact Us
Call / text (213) 458-4442 or
Email Patrick.Golling@realizesafety.com
Consolidated Shipping - Community Incentive Program
Realize Safety encourages working together to increase community participation.
Doing so can reduce costs for our established customers and their entire community while increasing Wildfire Defense efficacy using Realize Safety systems and equipment.
Please review our community incentive program for more detail.
If additional purchases are made within 3 days of your neighbor / community member, Realize Safety can arrange to reduce shipping costs for all through consolidated shipping.
Realize Safety will review all order numbers and will then send an authorization request to all buyers. Savings then will be split between the parties using the terms on which the parties agree.
To arrange for consolidated shipping, please Contact Us
Call / text (213) 458-4442 or
Email Patrick.Golling@realizesafety.com
Return Policy
Shop with confidence!
We accept returns initiated within 30 days of delivery confirmation. Products must be in new condition. Buyer will be responsible for the cost of return shipping plus a 10% restocking fee. Return will be processed and refunded within 7 business days of receipt of the return.
Product(s) must be secured similarly to how they arrived.
If the product(s) arrived on a pallet, the product(s) must be returned on a pallet of equal quality. Realize Safety will arrange for a carrier to pick up the pallet shipment after coordinating appropriate timing with the buyer.
If the shipment arrived in a box, the product(s) must be sent back in a box of equal quality. Realize Safety will produce a shipping label via UPS.
If there are any packaging and shipping concerns, do not initiate the return. Realize Safety can assist in getting the proper shipping material, straps, tie downs or other materials for you to support the return process.
To initiate a return, Contact Us
Call / text (213) 458-4442 or
Email Patrick.Golling@realizesafety.com